Refund Policy

This Refund Policy outlines general cancellation and refund principles. Final refund terms depend on the confirmed package, supplier rules, and booking documents.

Travel Bookings

Refund eligibility depends on airline, hotel, visa, activity, and transfer provider policies. Non-refundable components will be communicated where applicable.

Cancellation Requests

Customers should submit cancellation requests in writing with booking details. Processing timelines vary by supplier and payment method.

Deductions

Cancellation charges, convenience fees, bank charges, taxes, supplier penalties, and administrative costs may be deducted from eligible refunds.

No-Show

No-show cases, missed departures, incorrect documents, or denied boarding may result in no refund depending on supplier terms.

Business Programs

Any business-related fee, package, or promotional plan will follow the written terms shared at the time of confirmation.